FAQ

How much does shipping cost?

We are happy to offer free shipping for orders over $40 within the United States. All other orders are shipped using USPS First Class or Priority Mail and shipping costs are calculated at checkout. Items ship within 2 business days.

How do I fold my Pure Sage bag?

Folding up and storing your Pure Sage bag when you’re done using it is simple! Here’s a quick video to show you exactly how to do it:

Can I wash my bags?

Yes, all Pure Sage bags are machine washable! For best results, please wash in cold water and hang or dry flat.

What if I need to make a return?

We want you to love each one of your Pure Sage bags as much as we do. If you are not satisfied with your items please reach out to us within 30 days of receipt of your shipment.

1. Send an email to hello@puresagebags.com with your name, order number, and reason for the return.

2. We'll email you back a prepaid shipping label you can print at home.

3. Returns are processed in 14 business days and refunds can be expected within 7 business days after processing.